Transient Edge® Online

Transient Edge® Online

 

We have taken our most popular reservations training program and made it available as a instructor-led virtual classroom as well as a self-paced eLearning program.

Transient Edge Instructor-led Virtual Classroom

With highly interactive web sessions and individual role-playing, our training provides a change in behaviors that creates lasting improvements in guest satisfaction, conversion rates, and RevPAR. We teach a simple Magic Formula for handling inquiries, improving caller experiences and selling more rooms. Participants gain the skills, confidence and attitude to perform to their best ability. Through ongoing coaching and mystery shopping, they’ll learn to integrate those new skills into their daily routine. And you’ll see the results.

Transient Edge Self-paced eLearning

This engaging online experience will walk your guest service representatives through a simple magic formula created to increase reservations. With a minimal time, investment (45-60-minutes), our self-paced, online program covers the basic steps of the reservations process - answering the phone, qualifying the caller, selling the value of your property and converting inquiries into reservations.  Upon completion of the online course, the learner will be connected to live Signature Worldwide coach, who will check for understanding and help them practice the skills learned. This program will give your front-line employees the tools to increase your bookings.

For more information and pricing, contact a salesperson today at 800.398.0518 or email us at sales@signatureworldwide.com.